Terms of Use

This site is provided by Living Direct, Inc. as a service to our customers. Living Direct, Inc. are referred to throughout as “Living Direct.” Please review the following basic rules that govern your use of our site. Please note that your use of our site constitutes your unconditional agreement to follow and be bound by these Terms and Conditions. Although you may "bookmark" a particular portion of this site and thereby bypass this agreement, your use of this site still binds you to the Terms. Living Direct reserves the right to update or modify these Terms and Conditions at any time without prior notice. Your use of this web site following any such change constitutes your unconditional agreement to follow and be bound by the Terms and Conditions as changed. For this reason, we encourage you to review these Terms and Conditions whenever you use this web site. For any accessibility issues or support, then please call us at 1-800-375-3403 or email us at cs@build.com.

All content included on this site, such as text, graphics, logos, button icons, images, digital downloads, data compilations, and software, is the property of Living Direct or its content suppliers and protected by United States and international copyright laws.

The compilation of all content on this site is the exclusive property of Living Direct and protected by U.S. and international copyright laws. All software used on this site is the property of Living Direct or its software suppliers and protected by United States and international copyright laws.

Living Direct grants you a limited license to access and make personal use of this site and not to download (other than page caching) or modify it, or any portion of it, except with express written consent of Living Direct. This license does not include any resale or commercial use of this site or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of this site or its contents; any downloading or copying of account information for the benefit of another merchant; or any use of data mining, image stripping, robots, or similar data gathering and extraction tools.

This site or any portion of this site may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without express written consent of Living Direct.

You may not frame or utilize framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of Living Direct or our affiliates without express written consent. You may not use any meta tags or any other "hidden text" utilizing Living Direct’s name or trademarks without the express written consent of Living Direct. You may not use any direct linking or source-calling of any media presented on this web site.

Any unauthorized use terminates the permission or license granted by Living Direct. You are granted a limited, revocable, and nonexclusive right to create a hyperlink to the home page of Living Direct so long as the link does not portray Living Direct, its affiliates, or their products or services in a false, misleading, derogatory, or otherwise offensive matter. You may not use any Living Direct logo or other proprietary graphic or trademark as part of the link without express written permission.

While Living Direct strives to provide accurate product and pricing information, pricing or typographical errors may occur. Living Direct cannot confirm the price of an item until after you order. In the event that an item is listed at an incorrect price or with incorrect information due to an error in pricing or product information, Living Direct shall have the right, at our sole discretion, to refuse or cancel any orders placed for that item. In the event that an item is mispriced, Living Direct may, at our discretion, either contact you for instructions or cancel your order and notify you of such cancellation. Prices and availability are subject to change without notice.

We have made every effort to display as accurately as possible the colors, finishes and Room Views of our products that appear on the site. However, as the actual colors you see will depend on your monitor, we cannot guarantee that your monitor's display of any color or finish will be accurate. Room Views are not necessarily shown to scale.

Please note that there may be certain orders that we are unable to accept and must cancel. We reserve the right, at our sole discretion, to refuse or cancel any order for any reason. For your convenience, you will be charged upon ordering and your order will be shipped within the time stated on the product specific page or mentioned under the "Shipping Policies" section of the website. If your order is unable to ship within 24 hours, we will hold your funds as a deposit on the goods until the product ships. Some situations that may result in your order being canceled include limitations on quantities available for purchase, inaccuracies or errors in product or pricing information, or problems identified by our credit and fraud avoidance department. We may also require additional verifications or information before accepting any order. We will contact you if all or any portion of your order is canceled or if additional information is required to accept your order. If your order is canceled after payment received, we will issue a credit by the charged payment method for the amount of the charge.

Living Direct reserves the right to limit the quantity of items purchased per person, per household or per order. These restrictions may be applicable to orders placed by the same payment account and also to orders that use the same billing and/or shipping address, or same email address. We will provide notification to the customer email and/or billing address provided should such limits be applied. Living Direct also reserves the right to prohibit sales to dealers. If you are interested in purchasing multiple quantities of items for a corporation or institution, please contact us through our Sales Department.

If you use this site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password.

This Agreement represents the complete agreement between the parties and supersedes all prior agreements and representations between them. If any provision of this Agreement is held to be unenforceable for any reason, such provision shall be reformed only to the extent necessary to make it enforceable and the other terms of this Agreement shall remain in full force and effect. The failure of Living Direct to act with respect to a breach of this Agreement by you or others does not constitute a waiver and shall not limit Living Direct’s rights with respect to such breach or any subsequent breaches. This Agreement shall be governed by and construed under Texas law as such law applies to agreements between Texas residents entered into and to be performed within Texas. Any action or proceeding arising out of or related to this Agreement or your use of this site will be subject to binding arbitration following rules established by the American Arbitration Association. Any such action or proceeding shall be brought on an individual basis and shall not be consolidated with any dispute of any other party.

Living Direct does not sell products to children, but to adults who can purchase with a credit card or other certified payment method. If you are under 18, you may use Living Direct only with consent of a parent or guardian. Living Direct reserves the right to refuse service, terminate accounts, remove or edit content, or cancel orders in their sole discretion.

You agree to defend, indemnify and hold Living Direct harmless from and against any and all claims, damages, costs and expenses, including attorneys' fees, arising from or related to your use of the site in violation of these Terms of Use.

THIS SITE IS PROVIDED BY LIVING DIRECT ON AN "AS IS" AND "AS AVAILABLE" BASIS. LIVING DIRECT MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THE SITE OR THE INFORMATION, CONTENT, OR MATERIALS. TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, LIVING DIRECT DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE FOR ANY MERCHANDISE OFFERED ON THIS WEB SITE. YOU ACKNOWLEDGE, BY YOUR USE OF THIS WEB SITE, THAT YOUR USE OF THIS WEB SITE IS AT YOUR SOLE RISK. THIS DISCLAIMER CONSTITUTES AN ESSENTIAL PART OF THIS AGREEMENT. SOME STATES DO NOT ALLOW LIMITATIONS ON AN IMPLIED WARRANTY, SO THE FOREGOING LIMITATIONS MAY NOT APPLY TO YOU.

UNDER NO CIRCUMSTANCES AND UNDER NO LEGAL OR EQUITABLE THEORY, WHETHER IN TORT, CONTRACT, STRICT LIABILITY OR OTHERWISE, SHALL LIVING DIRECT OR ANY OF ITS AFFILIATES, EMPLOYEES, DIRECTORS, OFFICERS, AGENTS, VENDORS OR SUPPLIERS BE LIABLE TO YOU OR TO ANY OTHER PERSON FOR ANY INDIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL LOSSES OR DAMAGES OF ANY NATURE. IN NO EVENT WILL LIVING DIRECT BE LIABLE FOR ANY DAMAGES IN EXCESS OF THE PRICE PAID BY YOU FOR THE PRODUCT GIVING RISE TO ANY CLAIM.